At DoatKolom, we are committed to delivering high-quality plugins designed to enhance your WooCommerce store. If you’re not satisfied with your purchase, we’re here to help.

Eligibility for refunds

We offer a 14-day money-back guarantee on all premium plugin purchases. To be eligible:

• The request must be made within 14 days of the original purchase date.
  
• A valid reason for the refund request must be provided, such as plugin incompatibility or technical issues that our support team is unable to resolve.
  

Non-Refundable Items

Refunds will not be granted for:

• Requests made after the 14-day period.
  
• Change of mind or product misuse.
  
• Issues due to conflicts with third-party themes, plugins, or custom modifications beyond our control.
  
• Lack of features not explicitly advertised on our product pages.
  

How to Request a Refund

To request a refund, contact our support team at [support@doatkolom.com] with your purchase details and reason for the request. Approved refunds will be processed to the original payment method within 7 business days.

DoatKolom reserves the right to refuse refund requests that do not meet the conditions outlined above.